Contact Us
Get in touch
Frequently asked questions
Is there a minimum order?
There is no minimum order but orders below S$500 will be subjected to $18 courier fee.
Do you sell the wines in bulk?
We sell our wines in both individual bottles as well as in cases of 6 to meet your needs.
What payment methods do you accept?
We accept Google Pay, Shopify's Shop Pay, Visa, Mastercard as well as PayNow and PayLah!.
Can I change or cancel my order after I have paid?
Unfortunately, you will not be able to change or cancel your order after payment since we personalise and pack every bottle of wine upon payment. Please ensure that your order is correct before checkout.
Do you deliver everywhere in Singapore?
We deliver islandwide in Singapore, including Sentosa but excluding surrounding islands.
What if I am not at home when the delivery arrives?
Please let us know asap if you will be unable to receive the wines by sending an email to hello@bonvin.com.sg or filling up the contact form. We will try to reschedule the delivery as much as possible.
Unfortunately, if the delivery has already been dispatched, there will be an additional $15 courier fee for re-delivery.
Please refer to our shipping policy for more information.